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Data Privacy

Privacy Policy

Effective date: May 25, 2018 (introduction to the EU GDPR)

Thank you for visiting our website of COMPANION D GmbH (hereinafter: "COMPANION D", "we", "us" or "our"). We respect your privacy. When it comes to your personal information, we believe in transparency. For this reason, we explain to you which personal data we collect, how we handle your data, and what options and rights you have as a visitor to our website. By using any of COMPANION D's offerings, you confirm that you have read and understood our privacy and cookie policy.

General information about data collection on our website

The following information provides an overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified.

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator COMPANION D. COMPANION D has defined its own data protection officer to ensure that your personal data is protected from access by third parties. The responsible body decides alone or together with others on the purposes and means of processing personal data (e.g. names, contact details).

Our contact details for queries on this topic are placed on our website.

What do we use your data for?

Part of the data is collected to ensure that our website is provided without errors. Other data can be used to analyze users' behavior.

In addition, we use your data to process your request via our contact form or via your request to us by e-mail (see below: Handling of your data via the contact form).

What rights do you have in relation to your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right at any time to request the correction, blocking, or deletion of your data immediately (the "right to object"). An informal message by e-mail is sufficient for the revocation. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. Furthermore, you have a right of appeal to the respective supervisory authority, which we list below. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which our company is based; in our case, it is the federal state of Hesse in Germany.

The following link provides a list of data protection officers and their contact details:

How do we deal with your data via the contact form and via e-mail to us?

If you send us inquiries via the contact form or e-mail, your details from the inquiry form or your e-mail, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. Providing an e-mail address is required for contact information, providing your name and telephone number is voluntary. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 Paragraph 1 Letter f GDPR and, if applicable, Article 6 Paragraph 1 Letter b GDPR, if your request is aimed at concluding a contract. Your data will be deleted after your request has been processed, provided there are no legal storage requirements to the contrary. In the case of Art. 6 Para. 1 lit. f GDPR, you can object to the processing of your personal data at any time.

Third-party modules and analysis tools

How do we use analytics and third-party tools?

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Details can be found in our privacy policy under the heading "Third-party modules and analysis tools".

How do we use Google Analytics analysis tools?

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “Cookies”, text files that are stored on your computer and that enable an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case, you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link download and install:

The provider expressly points out that data transmission on the Internet (e.g. when communicating by e-mail) has security gaps and cannot be completely protected against access by third parties. The use of the contact details in the imprint for commercial advertising is expressly not desired unless the provider has given his prior written consent or a business relationship already exists. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.

How are cookies used?

Our website uses cookies. These are small text files that your web browser stores on your end device. Cookies help us to make our offer more user-friendly, effective, and secure. Some cookies are “session cookies.” Such cookies are automatically deleted at the end of your browser session. On the other hand, other cookies remain on your end device until you delete them yourself. Such cookies help us to recognize you when you return to our website. With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured in such a way that cookies are automatically deleted when the program is closed. The deactivation of cookies can result in the limited functionality of our website. The setting of cookies, which are necessary to carry out electronic communication processes or to provide certain functions you want (e.g. shopping cart), takes place on the basis of Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), they will be treated separately in this data protection declaration.

General information and mandatory information on data protection

As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. If you use this website, various personal data will be collected. Personal data is information that personally identifies you. This privacy policy explains what information we collect and what we use it for. She also explains how and for what purpose this is done. We would like to point out that data transmission on the Internet (e.g. when communicating via the contact form) can have security gaps. Complete protection of the data against access by third parties is not possible.

What is your right to data confirmation and information?

You have the right to obtain confirmation from us at any time as to how your personal data is being processed by COMPANION D. If this is the case, you have the right to receive information from us free of charge about the personal data stored about you, including the right to receive a copy of your data.

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